Some of you may have noticed that the roles historically filled by two local “Directors” are now being done by a larger team. So, we wanted to fill you in on what’s going on.
Dystopia Rising isn’t the same creature it was 9 years ago. Running a single branch is a lot of work, definitely more work than two people can do alone. It has been on those two to solve every problem, answer every question, and manage every aspect of the game. We found areas were being neglecting that could be greatly improve by expanding the team.
One of our core beliefs has always been “Everyone Shambles”. We realized that our structure unintentionally went against this belief, creating a version of what we’ve seen for a very long time in Larps, the hierarchy of “Kings/Queens”. Our goal has always been to co-create stories and experiences and we came to realize that our OOC structure didn’t reflect that.
So, in the spirit of change, we have removed the Director position from the network.
What does this mean for you, the player?
The answer is: a better experience. You’ll see new faces join the team that run the events for you. Some will be working behind the scenes handling emails, social media, and marketing. Some will be at events, doing things like executing story or focusing on visual design. You’ll see the people who filled the “Director” roles step back to focus on the business side or take on a more focused position, in areas where they are strongest. And while its’ not one size fits all for every branch, what you will see is more people dedicated to making sure that you have the best event possible.
So, what do you call these people?
Who is a Guide?
Everyone with a Guide pin (we will slowly be phasing out the old Marshal Pins). Owner, employee, and formerly Marshals alike.
What happens at an event when you have a question or issue?
Find anyone with a Guide/Marshal pin. They will either answer your question or get you to the person who can do so.
Guides are trained and available to answer most of your questions directly. In the instance that they can’t, they’ll go with you to Ops, where the Guide managing the desk will be able to reach out to the appropriate person through walkie-talkies. No Guides nearby? Head directly to Ops. Our goal is to help you and then get you back into play as fast as possible.
We know that a bigger, well trained team means better events and better experiences, and we’re excited for 2019 to be the best year of Dystopia Rising to date.
Got questions? Email your local branch directly!